USER’S MANUAL

Thanks for purchasing Your BAD ASS electric bike.

After receiving your new bike, firstly please check exterior of package. If you found severe damage on the surface or at the corner, please contact us by email to support@badassbike.ca or call (604) 219-3610 to check whether you need a return and refund. Get more information about warranty and return policy online www.badassbike.ca.

Open the carton box and take out your Bike carefully. The package has following items:

Bike Frame and Rear Wheel ready Assembled with Handlebars and wire Harness and controls attached. Battery Charger, Pedals, Saddle, Front Wheel & Head Light

Remove all zip ties and packing material. Attention: be careful when it comes to the edge of frame, tire and rim.

Follow steps to assemble your Bike!

Your safety is our number one priority. As such, if at any point during the assembly (including right now!), if you are unsure of your ability to assemble the bike in a safe fashion, we strongly suggest taking it to your local bike shop, where they will be able to safely complete the process, while also checking for anything that may have loosened up during transit and tuning specific sytems to your riding ability and preference.

TOOLS NEEDED FOR ASSEMBLY:

Scissors
13mm crescent wrench
15mm crescent wrench
4mm Allen key (provided)
Tire pump
Phillips screwdriver (for headlight lens grill)

Install the Handle Bars

When moving bars be careful not to pull right brake lever closed until the front wheel has been installed.

Using the supplied 4mm Allen wrench, loosen the 2 stem pinch bolts (A) and rotate the stem 180 degrees so the 4 handlebar clamp bolts are facing forward.

You may also need to very slightly loosen the center bolt of the stem (C) to turn the neck. Remove the dust cap to access the bolt. Please be sure to retighten center bolt (C) after rotating the stem forward. Tighten snug plus an extra half turn. Replace dust cap.

Tighten the pinch bolts (A) snug plus a 1/4 turn to lock the stem in place. Next, remove the 4 Allen bolts (B) and gently remove front of handlebar clamp. Center handlebars into rear clamp and reinstall front clamp using 4 bolts removed from prior step. Tighten just enough to hold bars in place. Continue to installation of front wheel.

After you have installed wheel, stand over bike and Adjust handlebar angle to your personal comfort level. Fasten the 4 handlebar clamp bolts in an X pattern so they are snug plus 1/4 turn.

MAKE SURE HANDLEBARS ARE SECURE. DO NOT OVERTIGHTEN!

Install the Front Wheel

Loosen front axle nuts and slide washer and lock tab out towards loose nut. Align the front brake disc into center of front brake pads and lower front forks down onto axle. Rotate lock tab to the one o-clock position and insert lock tab into hole on fork. Tighten front axle nuts by hand.

Make sure the brake disc is placed in the center of caliper gap and front wheel can rotate freely without any noise.
When the brake disc is not in the gap, DO NOT pull brake lever. Doing so will result in the piston closing and require the brakes be properly recalibrated.

Slowly depress right brake lever until firm. Tighten front axle cap nuts with 15mm wrench until snug. Add extra ¼ turn. Release brake lever.

Install the Head Light

 

Before Installing Head Light, Use a 13mm wrench to remove and install side bolts and washers to install head light. Rubber washers fit between headlamp housing and mounting brackets. Adjust height and angle, then fasten all the bolts. Connect the light power cable.

 

 

Install the Pedals

Use the pedal marked with an “L” on the left side and the right pedal marked with an “R” on the right side (side with drivetrain gears). The right-side pedal has a right-hand thread (removes counter clockwise, installs clockwise); the left side pedal has a left-hand thread (removes clockwise, installs counter clockwise). Be careful to not cross thread the pedals. Tighten with a 15mm wrench.

Insert, Remove or Adjust Saddle Height

Open Clamp lever and insert seat post into seat post tube. Position to desired height and close clamp. If seat post rotates, open clamp and twist one turn clockwise while holding back nut. Close again. Recheck for rotation. Repeat process again if necessary.

You will likely also have to tighten the bolt to assure the quick release mechanism is secure enough when locked.

 

Uninstall & Install Battery

To access the battery, begin by removing the two lower 4mm Allen screws on the driver side (left side) tank cover.
To remove battery, use the same 4mm Allen Key to remove the 4 bolts on the battery. Unplug both connectors at the front of the battery and carefully pull out.

 

Charge the Battery before Your First Ride

*On the charger adapter, the red light stands for charging, while the green light stands for charging finished.

Make sure to charge your battery to full capacity before your first ride. On the lower left side tank, remove charge port cap and insert charger plug. Plug charger into wall and begin charging (red light will turn on). When the battery is fully charged, the charger status light will turn from Red to Green. Unplug charger and replace charge port cap. The charger will stop charging and enter trickle charge mode when full, but we don’t recommend leaving the charger continuously hooked up when not in use.

 

Some Battery Tips

• Lithium battery capacity drops down with the number of times they’ve been used. Our battery provides 600~800 charging cycles.
• Stay away from extreme environments. The most suitable temperature for battery operation is between
  14°F  ~ 113°F or -10°C to 45°C Do not get too hot, get near fire or flammable liquids and prevent the battery from being dropped and from getting wet. Do not insert any metal objects into the battery.
• The battery indicator bar on LCD display is sometimes slightly inaccurate. If you want to get a more accurate indication, try to run the battery down completely then re-charge it completely to full. The Bicycle Management System (BMS) will reset the indicator randomly.
• Frequent rapid accelerating and braking or hilly terrain will drain your battery much more quickly than you expected. Should you be concerned about range and think you don’t have enough battery, accelerate the throttle more gently or reduce the Power Assist PAS to extend your range. We suggest getting a feel for your battery’s life related to your specific riding habits before expecting a certain range.
• 8 hours not using the battery still consumes around 5% battery capacity just to stand by and support BMS.
• If you are not going to use the battery for long periods of time, take the battery out of your BIKE, and store it with 50% battery left. Do not use battery when it has less than 10% capacity left.
• Our bike is waterproof but only splash proof. Please do not put the bike in water deeper than 7.0 inch, otherwise the controller box runs the risk of getting mouldy.
• If you keep charging your battery for more than 12hrs but it does not show completely full, stop charging and contact us as soon as possible.

Power ON/OFF your battery

Beside the charging port, you’ll find a separate switch to power ON/OFF your battery. Make sure switch on before your ride, and off after ride. It also helps protect the battery from draining itself.

 

Head Light Control

On the handle bar, there is a separate switch for head light.

Push the button down to:
Upside: I : Low Beam
Downside:  II : High Beam
Don’t forget to switch off the light and battery when you finish riding. This operation helps a lot with your battery lifetime.

LCD Brief Overview

• To switch on the eBike system, Press power button on handlebar. Same way to shut off.
• After switching on the eBike system, you can press + / - button to switch between PAS modes 1 min – 5 max
• Press i to toggle between display settings. To show Trip Distance, Time, Total Distance, Average Speed, Max Speed
• Press + or – to adjust PAS speed level. There are 5 PAS levels by default.
• Hold + & - buttons together for 2 seconds to enter setting interface, where you have bunch of options to customize.  + / - toggles between the menu items. i selects the option and acts like the Enter key
• Change the Units from Metric (km) to Imperial (mph), Wheel size, Adjust the Speed Limit to whatever your local regulations call for. Display brightness, Password protection etc
• For more advanced settings and the complete manufacturer user manual, visit www.badassbike.ca

 

 

Troubleshooting

If there are errors about the electronic control system, the error code will appear automatically.

 

Error Code Definition Solution

 

1	Current error or MOS damaged	Replace controller
2	Throttle Abnormality	Disconnect throttle wire (located in controller box, or in front of handle bar if the bike has water proof quick release connector) to see whether the ERROR code disappears. If disappear, replace throttle.
3	Motor Abnormality	Re-connect motor wire(located underneath chain stay at right side). If still doesn’t work, replace a new motor.
4	Motor Hall Abnormality	Contact with seller, return full rear wheel to replace a motor rotor.
5	Brake Abnormality	Disconnect 2 brake lever wires Disconnect all wires (brake lever, display, throttle, and motor) then reconnect. Check all connectors are in good connection. (located in front of handle bar to see whether the ERROR code disappears. If yes, replace the brake lever and reconnect brake lever wire to controller.
6	Under voltage	Fully charge the battery
7	Motor stalling	Do not block motor from rotating freely
8	communication controller receiving error	Disconnect all wires (brake lever, display, throttle, and motor) then reconnect. Check all connectors are in good connection.
9	communication display receiving error

LIMITED WARRANTY

To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchase the vehicle from.
The warranty is limited to the terms listed below:

Motor and controller: 1 year for parts. 3 months for labor
Frame: 3 years, 1 year for labor
Charger: 1 year for parts
Battery: Warranty on the battery starts the date of purchase of the bike as new. The battery is sealed and cannot be opened or fixed. The battery should not have a percentage of nominal charge retention of 60% or less. Misuse of the battery, negligence or attempt to open or repair it will void the warranty.

General vehicle: The vehicle is backed up by a 1-year main warranty, certain components listed on this chart or consumables may be subject to a different period of coverage or not included in this warranty.

Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence, or abuse.
Always follow care and preventive maintenance procedures
Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.

The warranty will be voided by any of the following circumstances:

(1) Failuretofollowalldirectionsorrecommendationslistedinthiswarrantyand user’s manual.
(2) Cycling collision, accident or vehicle damage caused by careless parking or storage.
(3) Acts in violation of laws and regulations.
(4) Never performed service or maintenance on components
(5) DIY repairs on electronic components.
(6) Abusive use the vehicle in off-road terrain, mud, snow, water, sand, gravel and water puddles.
(7) If vehicle is used as rental unit or taxi
(8) Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards .
(9) Rust and/or paint fading caused to heavy exposure to rain, hail, snow or sunlight.
(10)Overloading beyond recommended capacity .
(11)Damages caused by nails, needles, broken glass , debris , sharp rocks or other foreign objects .
(12)If vehicle is used but not limited to stunts, jumping from ramps, stairs or elevated surfaces.
(13)If vehicle is used in competitions or racing
(14) If vehicle has been modified for any purposes on the motor, electrical system, suspension frame, wheels.
(15) Use of other components not approved by the manufacturer
(16) Damages resulted from improper transportation

Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Other components such as tires, tubes, saddle, racks, baskets may be used from market-ready or compatible products previous approval from the retailer or manufacturer.